Technician cleaning a rooftop solar array with a soft brush on a pole

Service & support

Solar Panel Repair, Cleaning & Maintenance in Kelowna, BC

Output down? Inverter showing an error code? Panels coated after a smoky summer? We service solar across the Central Okanagan, whoever installed it.

Solar Service Across the Central Okanagan

Solar panels need little maintenance, but not none. The panels themselves can last decades. The inverter is the part that usually fails first, because it is the hardest-working piece of electronics in the system, and most home systems will need one replaced at some point.

Output can also drift down with no obvious sign. Wildfire smoke leaves a film across the glass, pollen and orchard dust settle in spring, a neighbour’s tree grows into the afternoon sun, or one panel fails and quietly drags down the rest of its string.

We service systems all over Kelowna, West Kelowna and Lake Country, whoever installed them. A lot of our service calls come from owners whose original installer has closed, been sold or stopped answering the phone.

It is worth booking a check if: production is clearly lower than the same month last year; the inverter is showing a fault or has gone dark; one panel reads lower than the others in your app; there are streaks or a film on the glass; you have had heavy snow or hail since the last check; or nobody has been on the roof since the system was switched on. None of these are emergencies, but they all cost more the longer they are left.

If your system is still under warranty, that changes what you should do next. We check your warranty before quoting any work.

Call 250-250-2525 and describe what you are seeing.

Solar technician testing a panel junction box with a multimeter on a roof
The inverter is usually what fails. Panels last decades, but the electronics that work hardest need replacing first.

What We Service

Low-output diagnosis

We compare production panel by panel or string by string, check for new shading and test the inverter. Most faults are found on the first visit.

Inverter repair and replacement

The most common real failure. When it needs replacing, we tell you whether a like-for-like swap or a battery-ready hybrid inverter is the better use of your money.

Panel cleaning

Especially after a smoky summer, or when pollen and orchard dust build up. We use deionised water and soft brushes. Pressure washers and household cleaners damage the coating on the glass.

Panel replacement

For hail damage, delamination or a failed panel pulling down its string. We check your warranty first where you have the paperwork.

Racking and roof penetrations

Loose clamps, rails that shifted after heavy snow, and flashing seals around roof attachments. A leak at a solar mount is a roof problem long before it is a solar one.

Annual inspection

A yearly check of output against expectations, connections, racking and the inverter, so small problems are caught while they are cheap to fix.

Solar Service Costs

ServiceCost
Diagnostic call-outfrom $159
Inspection & output checkfrom $219
Panel cleaning (residential array)from $269
Inverter replacement$2,300 – $4,800
Panel replacementquoted after inspection

Call-out prices cover Kelowna, West Kelowna and Lake Country. Big White, Joe Rich and the South Okanagan may add travel. If a fault is covered by warranty, we tell you and help you claim it instead of charging for the work.

Get a Free Estimate

Why People Call Us for Service

Any installer’s system

Original company gone or not calling back? That is a big share of our service work.

Warranty checked first

If the manufacturer owes you the repair, we say so instead of billing you for it.

Safe cleaning

Deionised water and soft brushes only. We have replaced panels that were damaged by pressure washing.

Local response

Kelowna-based, so a service call is a short drive, not a wait for someone coming up from the coast.

Find out what solar would do to your power bill.

A free estimate starts with a short phone call. No pressure and no obligation, and you get a straight answer either way.

How a Service Call Runs

  1. 1

    Tell us the symptom

    Monitoring screenshots, error codes or what changed. That often narrows it down before we arrive.

  2. 2

    On-site diagnosis

    Panel-level readings, inverter tests and a physical check of the array and racking.

  3. 3

    Findings and options

    What failed, what it costs, what warranty covers and what happens if you leave it.

  4. 4

    Fix and verify

    Repair done and output confirmed before we leave.